FORBES: Consider what’s now happening at companies that made investments in automation and moving work to the cloud. They’re doing better than others in the COVID-19 pandemic. They’re more flexible under trying conditions. They’re more resilient to challenges. They are a bright spot in this awful crisis.
Automation forces a re-examination of long-held firm principles or beliefs about where to conduct work and the ecosystems that support those activities.
Companies need to capitalize on digital strategies now and act quickly to increase automation. Otherwise, they will face competitive challenges in meeting changing customer demands and a changed work environment. Read the full article at Forbes.com